The goal of a service provider is to impress your customers so much that they become raving fans that refer you to the ends to universe.
There is so much importance on how you deliver and not just what you deliver. Often times, that is what makes you unique.
In every service based business, there will be at least 1 moment when your customer starts to worry. You can negate that automatic panic with strategic automated updates.
What would you do if your website was hacked? Would you be able to recover all the hard work that you’ve put into your website?
How do I know, how much does it cost to fix it, and do I even need to worry about this?
Self-checkouts are becoming more common, but do they really reduce costs and increase service efficiency?
The price of a website will reflect the value of the website itself, and of the people building it.
But Not For the Reasons You Think! Automation is not about replacing employees, it is about amplifying them.
Developing a set of email templates is a great way to reduce time spent responding to emails.
Writing a style guide is a critically important step towards achieving consistency in your brand's content.
Sometimes you have to suck it up, and take the dreaded red pen to your own work. Here's how to painlessly edit your own writing.
Writing a great tagline is easier said than done. We have 4 tips to help you craft the perfect slogan.